FAQ

Below is a list of compiled frequently asked questions that may assist you with a quick and easy answer. However, if you don’t see your question or need a more detailed answer, please don’t hesitate to contact us.

An automatic standby generator will automatically back-up power and electricity in the event of an outage – whether you are home or away. Once power has been restored, this type of generator will turn itself off until the next outage occurrence. Automatic standby generators typically operate on natural gas, diesel or liquid gas and sit outside of your home like a central air conditioning unit does. A portable generator provides temporary electrical power to only a certain level of wattage (typically less than what an automatic generator can supply) and appliances typically need to be plugged into the generator for use. These types of generators tend to be gas or diesel-powered based and are used to keep only the most vital devices operational (such as freezer, refrigerator, television and some lights).

The difference is the cooling elements of the engines. With automatic liquid-cooled generators, the engines have a built in radiator system (similar to an automobile) for cooling. Air-cooled generators use fans to force air across the engine for cooling.

Not without being more expensive. Since generators operate on fuel, the costs would be considerably higher to run fulltime than buying power from a utility company (since their cost to produced energy is dispersed amongst thousands of customers).

Finding the right generator for your home or business can depend on different variables, including how many major appliances need to be operational no matter what. To get a better gauge on how to choose the right generator, check out our page that can help play as a guide.

Although there are site preparations and steps you can take to do the generator installation, for safety reasons and to stay compliant with local, state and national electrical codes, Power Now highly recommends leaving generator installation to a professional. Power Now takes care of all the details when it comes to providing turnkey services from generator selection to complete installation and ongoing maintenance and support.

Yes – at a bare minimum, generators do need annual maintenance in order to perform years of reliable service. All generators require period oil and filter changes. Power Now offers a variety of maintenance and service plans to ensure your generator stays in tip top shape.

In rare events, generators can become overloaded causing the circuit breaker to trip and disconnecting the unit from the load. Usually the owner’s manual guide of your generator can explain how to reset the break in the generator. Power Now also offers 24/7 generator monitoring and care to ensure that you never have to worry about a thing when it comes to your generator’s performance. Learn more about this service.

Similar to a car, an SAE-rated, high-detergent oil that meets API Service Class SF requirements for gasoline engines should be used. For home standby generators, a 10w30 oil is recommended. It is important to check your oil regularly and, at a minimum, to replace the oil at least once a year. Power Now offers a variety of maintenance and service plans to ensure your generator is always taken care of so you never have to worry about a thing.

Contact Power Now! We will tune or repair any Generac, GE, Kohler and Cummins generator, regardless of where it was purchased. Plus, you can sign up for one of Power Now’s regular maintenance plans, including 24/7 remote monitoring - even if your generator was not originally bought from us. There’s no stage in your generator’s life that we aren’t here for you.